Effective Date: May 28, 2019
Scope of Policy
We collect personal information (such as your name, e-mail address and any other details you provide to us that identifies you as an individual) from you when you submit a request for information or other services. Personal information (or “PII”) is any information that can identify you as a particular individual. PII does not include anonymized or aggregate information that we collect that is not unique to you.
When you decide to become a customer of Horizon we will give you access to our customer portal, where we may ask you for additional PII to help identify you, and to be able to serve you as our customer. The type of PII that we customarily collect on our customer portal incudes, but is not limited to:
In addition to information you proactively share with us, Horizon also automatically collects and stores Internet data, such as your Internet protocol (IP) address, domain name, browser type, data and time that you visited our Website, which webpages you visited, the referring Uniform Resource Locator (URL) and much time you spent browsing our Website. This information is collected to administer our Website and to assist us in improving our Website by understanding how it is used by consumers. We do not link this Internet data to any PII. When Horizon uses third parties to assist us in maintaining, auditing, and developing our Website, we may provide the third party service provider with limited access to your information, and only for the purpose of performing the specific tasks requested.
Our Website is not directed at children under the age of 13. Horizon does not knowingly collect personally identifiable information from anyone under the age of 13 on this Website. If you think that Horizon has inadvertently collected information about someone under the age of 13, please contact us at email@example.com.
Use of Information
We may use the information we collect about your through our Website to:
- Correspond with you, particularly when you submit an inquiry, or sign up to receive products or services, or other communications and updates from Horizon;
- Maintain the security and integrity of our Website; products and services;
- Administer, review and improve our Website, products or services;
And/or for purposes permitted by your agreements with Horizon, if any, to enable us to provide you with certain products or services.
Horizon will not share or sell your personal information with third parties, other than to Horizon subsidiaries or vendors, including payment processors, content providers, shipping vendors or others who perform similar functions on behalf of Horizon.
Other special circumstances that may require the disclosure of your personal information include:
- When disclosure is required or authorized by law through legal process, or when pertinent to judicial or governmental investigations or proceedings,
- To protect Horizon’s legal rights, or to defend and protect the rights of others;
- When necessary to respond to an emergency, which includes protecting your safety or the safety of others.
Access and Correction
You may access and correct any information you input on our Website portal by signing in and correct the information through the portal. If you are Horizon customer and you need assistance with correcting your account information, please contact us at firstname.lastname@example.org or 1-866-436-7163
Horizon makes reasonable efforts to maintain the security of our servers and computer networks in order to help prevent the loss, misuse, and modification of the personal information we collect on our Website. Horizon protects the security of your personal information by using specialized software during the service application process, enrollment, while you’re shopping on our Website, or when you’re paying your Horizon statement. We also maintain reasonable administrative, technical, and physical safeguards to protect the personal information in our possession. We have established security protocols to ensure that we are doing our part to protect against any anticipated threats or hazards to the security and integrity of our systems.
Even though we take reasonable steps to maintain information security, and expect our vendors to do the same, Horizon cannot guarantee the security of personal information.
We also encourage our customers to do their part in protecting their personal and sensitive information, including being responsible for maintaining the confidentiality of their account login information and other passwords.
Most web browsers allow you to control cookies through their settings tab. You may also have the option to delete most cookies. By changing the settings of your browser, you may be able to effectively refuse or delete cookies, but that may affect the display function of certain features on our Website.
Do Not Track: Horizon does not track its customers overtime and across third party website to provide targeted advertising and therefore do not respond to “Do Not Track” signals. With respect to third party tracking from other websites, our services are not currently configured to respond to browsers “Do Not Track” signals, as no formal “Do Not Track” standard has been adopted. If you would like to learn more information about “Do Not Track,” click here, https://allaboutdnt.com/
As a user of our Website you can decide what personal information you want to share with us, with respect to submitting inquiries or requesting our products and services. Note that some personally identifiable information is required for us to communicate with you or provide you with services. If you do not provide the requested information necessary, we may not be able to complete certain transactions or communicate with you.
If you receive emails from Horizon, but no longer wish to get our electronic communications, you may opt-out or otherwise manage such communications through a link provided in those emails. Opting out of email communications is only possible for messages that are not necessary for providing you with the service or product you requested.
Changes to This Policy