Just got done turning up a couple of 10 gig circuits in Columbus. (We) worked with Marcus and Thierno. Want to say it was an absolute pleasure working with them and wished all the guys we worked with were as great to work with.
Kevin R. – Mobility Coordinator, private company
I just wanted to let you know how happy I was with everyone that I dealt with about our internet being down over the weekend. I called Horizon and spoke with a very nice lady who listened and said she would get a ticket made and someone would get back with me. Within an hour there was a knock on my door and it was a technician who was very nice and had my problem fixed very fast. He also called back to make sure it was still working right. I was pleasantly surprised with the whole process.
I have to say, you guys (the NOC team) are terrific at keeping us updated. I/we really appreciate it…I think you guys are absolutely wonderful.
Merre Mae Wine – Network Technician Engineer, OME-RESA
Kristine and David, just a word of thanks. I know the change to my DIA was sprung on you last minute and I appreciate your willingness and drive to get the changes implemented so quickly. The service has always been rock solid.
Scott Lanham – President, iZone Broadband, LLC
We confidently recommend Horizon for your communications company. In 1950, Don Kear founded Kear Realty. Being community minded and desiring to deal with local businesses, Mr. Kear chose Horizon (formerly The Chillicothe Telephone Company) for his office communication needs. 68 years later, Kear Realty, Inc. is still a very satisfied Horizon customer. Horizon has continued to provide exceptional services in every way including advancing technology. Their service department is phenomenal. They are respectful and quick to respond to our questions and make repairs and upgrades when needed. Thank you Horizon for being there for us through the years… and for years to come.
Judy Conklin, Broker, Kear Realty
Very friendly helpful staff who helped me cut my cable cord.
I can always count on the Horizon team to keep my business running. They understand the impact their business has on mine, so in times of need I feel more like a neighbor rather than a number.
Lisa Hill – Owner, Southern Ohio Equipment Company
Horizon has been our primary fiber partner for many years. They have provided high-quality, robust service to our facilities, which allows our organization to maintain a high-availability network in a rural community that rivals the services provided in large urban areas. The criticality of this type of service in a healthcare organization cannot be understated and remains one of the top reasons we continue to partner with Horizon.
Kristine Barr, MBA
CIO, VP Information Technology – Holzer Health System
Horizon’s network infrastructure is exceptional and has provided 99% + network uptime to our 56 school districts (which totals over 60,000 students) that rely heavily on the internet to support their district operations. Horizon unlike the other national “too big to fail” telecom providers, is a true partner of our organization and strives to assist OME-RESA in achieving its strategic objectives. Horizon’s support, sales, and engineering teams are phenomenal to work with and are always responsive to our everyday needs.
Assistant Executive Director – OME-RESA
Horizon provides quality services and products and is very easy to work with. Horizon engineers know our account very well, monitor our account remotely and most of the time are aware of our issues before we call them in. In addition, we typically receive updates on the status of the dispatched technician. I would recommend using Horizon for fiber and network services.
Director IT Technical / Biomedical Engineering Services – Memorial Health System