Horizon Wins – January 2022 – A senior health care network provider has contracted with Horizon to supply dedicated internet access (DIA), Voice Connect Pro, and SD-WAN to 11 locations in Ohio and West Virginia.
The senior health care company had been experiencing limitations in bandwidth and reliability due to using multiple providers to connect their many locations. Resolution for network outages also posed a challenge, along with unreliable telephone service for that same reason. With their locations in both metropolitan and rural areas, some facilities had better connectivity than others.
“We see this issue across the Midwest where rural locations tend to have less reliable service compared to their metropolitan counterparts,” says Glenn Lytle, CRO for Horizon. “In order for large multi-site companies to connect their locations, many have to use multiple type-two circuits, intertwining different provider networks which degrades bandwidth, reliability and customer service.”
Horizon was able to provide the health care network with a single provider solution to meet their requirements for internet, phone, and SD-WAN. Horizon’s fiber footprint in Columbus, Dayton, and eastern Ohio matched up nicely with the health network’s locations, so many were near-net or in Horizon’s strategic expansion plans. Voice Connect Pro is Horizon’s cloud-based, hosted voice service that meshes on-site and remote working in one affordable, reliable solution and was a perfect fit for the health care network’s needs. Pairing all these solutions with Horizon’s reputation for quality customer care, the health network found Horizon’s promise of making business personal highly appealing and committed to a five-year term.
To learn more about partnering with Horizon for fiber internet, ethernet or hosted voice, visit horizonconnects.com/business-fiber-solutions.