Horizon Wins – December 2020 – A Granville, OH based insurance and finance company has selected Horizon to provide fiber Internet and voice service to their River Road location.
The company had been having issues running their current voice solution over an old legacy network and said the system was constantly down. With the voice service provider based in California, they repeatedly experienced poor-quality customer care. They also experienced poor-quality Internet, that seemed to be down more than up with their national provider.
With cost being a big factor for the company, Horizon was able to work up a fiber Internet and Voice service solution that not only fit the budget, but also prepared them for the future. To increase their productivity and ability to grow the organization, the decision makers saw the benefit in switching to a fiber network.
“The old way of doing business is gone,” said Glenn Lytle, CRO for Horizon. “Companies looking to grow and expand can’t run more services over the old legacy networks. The only way to help future proof your connectivity, is to switch to fiber. Once the initial investment is made, overlaying other products, such as Horizon Hosted Voice, becomes much easier and effective.”
The Granville-based insurance and finance company also saw value in staying with a local provider. Horizon’s story, reputation and growth was a big selling point for the decision makers.