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Local Insurance Provider Expands Capacity While Boosting Service Quality with Horizon DIA

Horizon Wins – March, 2023 – Today, Horizon announces that local insurance provider Barker, Beck, Collins & Kronauge Agency (BBCK Agency) is now leveraging 300Mbps Horizon Dedicated Internet Access (DIA) on a 36-month term to enhance their networking and connectivity.

As a company with strong roots in the Miami Valley of Ohio, the BBCK Agency understands the value of working hard to earn and retain business. That’s why, when it started having issues with its incumbent network services and support they began to see a need to increase bandwidth to better support customer service initiatives, BBCK Agency chose Horizon. As a fellow local provider with extensive experience delivering both robust, tailored connectivity solutions and personalized, high-touch service, Horizon delivered the flexibility and cost consciousness that helped BBCK Agency leverage a DIA strategy that truly suited its needs. Today, with the help of this DIA’s boosted reliability, capacity, speed and security, the BBCK Agency is empowered to consistently execute on its commitments to service excellence and quality.

Horizon’s DIA solutions help organizations like BBCK Agency avoid the drawbacks of shared internet connectivity, offering a dedicated access route that reduces congestion, speed reductions and other inconsistencies from outside users. A dedicated connection delivers symmetrical upload and download speeds to support next-gen applications, and Horizon’s guaranteed, SLA-backed service ensures that the connectivity always meets expectations. Not to mention, with Horizon’s local teams and expertise, customers have access to quick troubleshooting and hands-on attention when — or if — they need it.

“Many organizations are making the switch from shared connections to private ones because the advantages are clear. When a business depends on robust connectivity, it makes sense to not put your services at the mercy of other users — and we’re very excited to be helping BBCK Agency as they make this strategic transition,” states Glenn Lytle, CRO of Horizon. “Our organizations share the same dedication to making customers feel like more than a number on the bottom line, so this was a great collaboration from start to finish.”

To learn more about Horizon DIA service, click here.


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