Horizon Wins – November, 2022 – Horizon is excited to announce that an Ohio-based heating and cooling service specialist has selected its E-line and DIA (Dedicated Internet Access) solutions to improve customer satisfaction and enhance agility.
As a multi-generation family-owned business, this HVAC specialist is passionate about delivering the very highest standards of quality and customer care. As a result, when the company noticed that its original network supplier’s services were lacking, it knew it needed to find a partner that could match its own dedication to industry-leading services. The company selected Horizon to provide 300MB DIA and two 100MB E-line connections to its central headquarters location for the next three years.
As a result, the company not only leverages enhanced networking speeds, but a strong partner relationship with timely communications that keep the HVAC specialist agile and prepared to meet customers demands with exceptional results and ease.
“Robust connectivity is key for ensuring customers get the very best experiences, and we’re proud to see a local Ohio company thriving with our DIA and E-line options, which deliver enhanced reliability, security, speed and more,” notes Glenn Lytle, CRO for Horizon. “We’re always looking to help those that serve our communities remain as prepared and empowered as possible so that they can meet customer needs easily — without worrying about their underlying network.”