Account & Billing

Using the Horizon Smarthub Portal

Your go-to place for managing your account and paying bills.

Your PIN, username and password

Set up your PIN, username and password for your Horizon account.

Managing contact and billing preferences

Choose how you receive account information from us.

Modifying your service

It’s easy to upgrade, change or move your Horizon service.

Vacation suspend or restore

Pause your Horizon service to save money and reconnect without hassle.

Restoring service after disconnection for nonpayment

See how easy it is to restore your service after it’s been disconnected.

Canceling service and equipment returns

You can cancel service at any time with no penalty. But be sure to return leased equipment to avoid charges.

Full disclosure

Review the Horizon terms of service, cookie policy, and other important service agreements.
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