Getting Ready For Your Installation

Steps to install fiber

The tech will first connect to the pole

They will connect to the black box also known as the Splitter. They will run a fiber line from the pole or box to your house.

The tech will connect to the fiber network terminal

In order to install fiber internet, you first need to have an optical network terminal (ONT), also called a fiber network terminal or fiber jack. Usually, the ONT will be installed somewhere on the outside of the house or in your garage or basement.

Tech will then connect the fiber terminal to the network box

Once the ONT is set up, the tech will run a line from the ONT to your network box (modem.) The location of the modem varies from home to home.

Setting Up Modem

Once your modem has been properly connected to your ONT, the tech will then plug the power cord to the modem into a power outlet. They will contact support to configure the modem.

Setting Up Router

Next they hook up the router and power it as well. The lights should turn on and start blinking, eventually turning a solid color. The tech may also have to work with support to make sure the systems are communicating properly.

Set up your home Wi-Fi network

The final step in setting up your fiber internet is setting your home Wi-Fi network name and password. You will be asked to download our AirSonics SelFi App to set this up.

Enjoy your Horizon Fiber Internet Services!

Fiber-optic is delivered via a cable, either from underground or an aerial power pole, that goes right into your house. That includes your Optical Network Terminal (ONT). Usually, the ONT will be installed somewhere on the outside of the house or in your garage or basement. Once your ONT is in place, you can connect to the internet directly through an ethernet cable or through a router. A router will take your fiber optic internet and turn it into a wireless or wi-fi signal.

Underground cable installation can be buried directly underground or placed into a buried duct. The cables are plowed in or buried in a trench when buried directly and the installation process can be very quick. The most common cables used for direct burial are steel armored outdoor fiber cables.

Fiber optic internet is delivered to your customers in two main ways: above ground on poles or underground through conduit. In some cases, a combination of the two methods must be used. Above ground service is the less expensive option of the two as usually the infrastructure is already in place.