User Guide-View TV FAQ

If you are seeing black bars on the top and bottom of the screen (like a widescreen view), you can fix it by changing the screen ratio settings with the steps below:

ENTONE Set-top Boxes:

  1. Tune to a problem channel like 50, 51, or 54.
  2. Press the MENU button on remote
  3. Go to Settings
  4. Password is 0 – press OK
  5. Scroll down to Hardware Settings – press OK
  6. In the Entone menu, scroll down to Aspect Ratio
  7. Highlight the selection box and arrow down to 16:9 ZOOM – press OK
  8. Scroll down to SUBMIT and press OK
  9. Scroll down and exit out

ADB Set-top Boxes:

  1. Tune to a problem channel like 50, 51, or 54.
  2. Press MENU button on remote
  3. Go to Settings
  4. Password is 0 – press OK
  5. Scroll over to Hardware Settings – press OK
  6. In the ADB menu, TV Configuration should be highlighted – press OK
  7. Set the TV Aspect Ratio selection box to 16:9
  8. Set the Conversion Mode to Pan-Scan
  9. Press the RED button on remote to exit the menu

The option to block channels is located in the Preferences menu in your settings. To turn this option on, highlight the check box next to Channel Blocking and press OK. To edit the list of channels that are blocked, highlight the Edit button and press OK. Blocked channels will not appear in the Guide. You can also call 740.772.8611 to request for removal of PPV titles from your Horizon View TV Service.

Your guide may be set to view a Favorites List. Continue to press the Guide button on your remote to switch the Favorites List to All. The Favorites List indicator is located to the left of the guide, next to the TV icon that is above your programming list. Other Favorites Lists include: Subscribed, HD and any favorites lists you create.

The Input/Aux button on your remote allows you to access multiple devices that may be connected to your TV, such as your set-top box, DVD player or gaming system. By pressing Input/Aux, you change to the device you want your TV to connect to, instead of changing to a particular channel to view your video output.

Switch Video Inputs on my TV

Most TV remotes have an Input button that cycles from one input to the next. Follow these steps to switch video inputs with the supplied TV remote control:

  1. Turn on the TV.
  2. Press the Input or TV/VIDEO button repeatedly until the desired input displays on the TV screen.


  • Depending on the TV remote control being used, press the TV FUNCTION button or move the TV/VCR switch to the TV position.
  • The location of the Input button on your remote and the Input labels may be different on your TV.
  • If one or more video inputs were skipped or can’t be accessed, the video inputs may be set to SKIP in the Video Label or View Video Labels menu. To access skipped video inputs, change the SKIP setting for the video inputs. Check the manual for model-specific information. Manuals are posted on your model support page.

Horizon offers a printable channel line-up card here. Please click on your location below to download the latest lineup, including HD channels.

View Channel Lineup
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